Refund policy

EXCHANGES & FIT GUARANTEE

At Rhea Vania, every piece is designed to make you feel powerful, confident, and completely yourself.
Because of this, we’re committed to helping you find your perfect fit ✨

 

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💫 Easy Size Exchanges

If your piece doesn’t fit quite right, we’ve got you.

• Exchanges are available within 7 days of delivery

• Applicable for size-related concerns only

• Items must be unused, with original tags and packaging intact

How it works:

• Email us at contact@rheavania.com with your order details

• We’ll guide you through the process

• A pickup will be arranged (subject to service availability)

• Your new piece will be shipped once we receive and verify the original item

⏳ Exchange timelines: 5–10 working days after pickup

 

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🤍 Custom Sizing

We offer custom sizing so your piece is made specifically for your body.

Please note:

• Custom-sized pieces are final sale

• They are not eligible for exchange or return

 

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⚠️ Returns

As each piece is made with care and intention, we currently do not offer returns or refunds to the original payment method.

In select cases (such as stock unavailability), a store credit may be issued for future use.

 

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🧵 Quality Assurance

Every Rhea Vania piece goes through a careful quality check before dispatch.

If you receive:

• A damaged product

• An incorrect item

Please reach out to us within 48 hours of delivery, and we’ll make it right for you.

 

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🚫 Non-Exchangeable Items

The following are not eligible for exchange:

• Custom-sized pieces

• Accessories

• Items marked as final sale

 

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📦 Shipping & Pickup Notes

• Reverse pickup is subject to service availability in your area

• If pickup is unavailable, you may be requested to self-ship the product

• Items must be securely packed to avoid damage in transit

 

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📩 Need Help?

We’re here to support you every step of the way.

Reach out to us at contact@rheavania.com
and our team will assist you ✨