Refund policy
EXCHANGES & FIT GUARANTEE
At Rhea Vania, every piece is designed to make you feel powerful, confident, and completely yourself.
Because of this, we’re committed to helping you find your perfect fit ✨
💫 Easy Size Exchanges
If your piece doesn’t fit quite right, we’ve got you.
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Exchanges are available within 7 days of delivery
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Applicable for size-related concerns only
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Items must be unused, with original tags and packaging intact
How it works:
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Email us at contact@rheavania.com with your order details
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We’ll guide you through the process
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A pickup will be arranged (subject to service availability)
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Your new piece will be shipped once we receive and verify the original item
⏳ Exchange timelines: 5–10 working days after pickup
🤍 Custom Sizing
We offer custom sizing so your piece is made specifically for your body.
Please note:
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Custom-sized pieces are final sale
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They are not eligible for exchange or return
⚠️ Returns
As each piece is made with care and intention, we currently do not offer returns or refunds to the original payment method.
In select cases (such as stock unavailability), a store credit may be issued for future use.
🧵 Quality Assurance
Every Rhea Vania piece goes through a careful quality check before dispatch.
If you receive:
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A damaged product
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An incorrect item
Please reach out to us within 48 hours of delivery, and we’ll make it right for you.
🚫 Non-Exchangeable Items
The following are not eligible for exchange:
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Custom-sized pieces
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Accessories
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Items marked as final sale
📦 Shipping & Pickup Notes
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Reverse pickup is subject to service availability in your area
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If pickup is unavailable, you may be requested to self-ship the product
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Items must be securely packed to avoid damage in transit
📩 Need Help?
We’re here to support you every step of the way.
Reach out to us at contact@rheavania.com
and our team will assist you ✨
